Reference and Instructional Services Services Department
The Reference Department offers a number of services to assist users of the Library and to support the education and research needs of its community of users. Subject specialists are available to help faculty, staff, and students in their reseach, teaching, and informational needs. Additional information may be obtained by calling 831-2965 and asking for the Reference Desk or by clicking on Ask a Librarian.
The Reference and Information Desks are located on the main floor of the Morris Library. The Information Desk, located near the entrance of the Library, gives visitors to the Library an immediate place to seek information. It is a point of referral to people and locations within the Library and a place where informational questions regarding the Library and the University are answered.
The Reference Desk, located in the Reference Room on the first floor of the Morris Library, is staffed most hours that the Library is open. Staff at the desk are available for assistance with any questions or problems related to use of the Library and its holdings. Staff can answer questions related to research and can help to select materials on a subject, suggest appropriate periodical indexes, or assist with electronic library resources. The Reference Desk is often the best place to go when getting started on a research question.Ask a Librarian on any Library webpage to find out about Reference services available online.
AskRef is the University of Delaware Library's e-mail reference service. The service is available to faculty, staff, and students. Questions from others will be answered only if they related to Delaware or to collections and resources unique to the University of Delaware Library.
The University of Delaware Library's interactive reference service is called AskRefLive! Librarians monitor this service and answer questions in real time. Click on AskRefLive! to find out more about the service and the hours available.
AskRef IM is available for getting assistance using instant messaging.
The Library provides a number of services to assist users with disabilities, including the Assistive Technology Center and closed captioned video stations in the Instructional Media Collection area. Consult the Disabilities Studies webpage for information and contacts.
Course-related instruction for undergraduate and graduate classes is available by arrangement between the instructor and the subject specialist for that area. Orientation sessions and library tours for other groups may also be arranged upon request. Visit the Library Instruction webpage or the Assistance for Faculty and Instructors webpage for more information.